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Contacts

1920 McKinney Ave
Dallas, TX 75201

info@spadedg.com

+1 888-412-3128

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Website Care Plans For WordPress Websites

Continuous Maintenance Plan™

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Who’s taking care of your web site while you are taking care of your business?

The days of putting up a site and just forgetting about it are gone. Your business website needs to be taken care of by a professional team in order to make sure you get the most out of your investment.

In order for your website to succeed you’ll need to stay up-to-date with the latest technology, set up and monitor a web server, keep track of multiple 3rd party software bills, updates & licenses, and (of course) implement tight security measures to ensure your data is safe.

Your website is a crucial part of your business and deserves extra care to make sure it continues to perform and meet your goals.

Our Continuous Maintenance Plan™ is the solution.

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WordPress Care Plans With A Proven Process

You Have A Business To Run

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In order to operate a successful website, you need a plan for keeping content fresh, security tight, and software up-to-date. Do you have the time and technical expertise to ensure your website’s success?

Most small business owners don’t and that’s why we’ve developed a Continuous Maintenance Plan™ that specifically handles all the tasks that your website will need.

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Don’t be bothered with phone support, passwords, providers, or cPanel. We take care of all this for you.

[/et_pb_blurb][et_pb_blurb title=”Scheduled Backups” url=”#” image=”https://spadedesignlab.com/wp-content/uploads/2020/04/Business-Coahing-Dallas-Consultant-Spade-Design.png” alt=”Business Coahing Dallas – Consultant – Spade Design” icon_placement=”left” image_max_width=”64px” content_max_width=”1100px” _builder_version=”4.7.7″ header_font=”|on|||” header_text_color=”#2e2545″ header_line_height=”1.5em” body_text_color=”#c90000″ body_line_height=”1.9em” background_color=”#ffffff” custom_margin=”|||” custom_padding=”30px|30px|30px|30px” animation_style=”zoom” animation_direction=”bottom” animation_intensity_zoom=”20%” animation_starting_opacity=”100%” box_shadow_style=”preset7″ box_shadow_horizontal=”-1px” box_shadow_vertical=”-1px” box_shadow_color=”rgba(71,74,182,0.12)” locked=”off”]

Your website is backed daily to ensure if anything were to ever go wrong, we can fix it by deploy a backed up version of your website in minutes.

[/et_pb_blurb][et_pb_blurb title=”Easy Website Edits” url=”#” image=”https://spadedesignlab.com/wp-content/uploads/2020/04/Dallas-Web-Design-Web-Developer-Dallas-Spade-Design.png” alt=”Dallas Web Design – Web Developer Dallas – Spade Design” icon_placement=”left” image_max_width=”64px” content_max_width=”1100px” _builder_version=”4.7.7″ header_font=”|on|||” header_text_color=”#2e2545″ header_line_height=”1.5em” body_text_color=”#c90000″ body_line_height=”1.9em” background_color=”#ffffff” custom_margin=”|||” custom_padding=”30px|30px|30px|30px” animation_style=”zoom” animation_direction=”bottom” animation_intensity_zoom=”20%” animation_starting_opacity=”100%” box_shadow_style=”preset7″ box_shadow_horizontal=”-1px” box_shadow_vertical=”-1px” box_shadow_color=”rgba(71,74,182,0.12)” locked=”off”]Need something updated or added to your site? It’s as easy as an email and we’ll handle the rest with three “30-minute tasks” each month.[/et_pb_blurb][et_pb_blurb title=”Updates Included” url=”#” image=”https://spadedesignlab.com/wp-content/uploads/2020/04/Dallas-Social-Media-Management-Social-Media-Manager-Dallas-Spade-Design.png” alt=”Dallas Social Media Management – Social Media Manager Dallas – Spade Design” icon_placement=”left” image_max_width=”64px” content_max_width=”1100px” _builder_version=”4.7.7″ header_font=”|on|||” header_text_color=”#2e2545″ header_line_height=”1.5em” body_text_color=”#c90000″ body_line_height=”1.9em” background_color=”#ffffff” custom_margin=”|||” custom_padding=”30px|30px|30px|30px” animation_style=”zoom” animation_direction=”bottom” animation_intensity_zoom=”20%” animation_starting_opacity=”100%” box_shadow_style=”preset7″ box_shadow_horizontal=”-1px” box_shadow_vertical=”-1px” box_shadow_color=”rgba(71,74,182,0.12)” locked=”off”]WordPress sites have between 5-15 maintenance and security updates a month. Save yourself the hassle, we’ll take care of this for you.[/et_pb_blurb][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.4.4″][et_pb_blurb title=”Analytics & Tracking” url=”#” image=”https://spadedesignlab.com/wp-content/uploads/2020/04/Dallas-Business-Intelligence-Dallas-Business-Coaching-Spade-Design.png” alt=”Dallas Business Intelligence – Dallas Business Coaching – Spade Design” icon_placement=”left” image_max_width=”64px” content_max_width=”1100px” _builder_version=”4.7.7″ header_font=”|on|||” header_text_color=”#2e2545″ header_line_height=”1.5em” body_text_color=”#c90000″ body_line_height=”1.9em” background_color=”#ffffff” custom_margin=”|||” custom_padding=”30px|30px|30px|30px” animation_style=”zoom” animation_direction=”bottom” animation_intensity_zoom=”20%” animation_starting_opacity=”100%” box_shadow_style=”preset7″ box_shadow_horizontal=”-1px” box_shadow_vertical=”-1px” box_shadow_color=”rgba(71,74,182,0.12)” locked=”off”]

Know how visitors get to your site and what they do while browsing. These insights help us improve conversion and grow your business.

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Malware cleanup can be expensive, we take measures to protect you from hackers and clean up the mess.

[/et_pb_blurb][et_pb_blurb title=”Software License Fees” url=”#” image=”https://spadedesignlab.com/wp-content/uploads/2020/04/Dallas-Marketing-Automation-Dallas-Web-Design-Spade-Design.png” icon_placement=”left” image_max_width=”64px” content_max_width=”1100px” _builder_version=”4.7.7″ header_font=”|on|||” header_text_color=”#2e2545″ header_line_height=”1.5em” body_text_color=”#c90000″ body_line_height=”1.9em” background_color=”#ffffff” custom_margin=”|||” custom_padding=”30px|30px|30px|30px” animation_style=”zoom” animation_direction=”bottom” animation_intensity_zoom=”20%” animation_starting_opacity=”100%” box_shadow_style=”preset7″ box_shadow_horizontal=”-1px” box_shadow_vertical=”-1px” box_shadow_color=”rgba(71,74,182,0.12)” locked=”off”]Your software and plugins will be licensed through Spade Design ensuring you have the latest, up-to-date versions on your website.[/et_pb_blurb][et_pb_blurb title=”Uptime Monitoring” url=”#” image=”https://spadedesignlab.com/wp-content/uploads/2020/04/Dallas-Business-Intelligence-Dallas-Business-Coaching-Spade-Design.png” alt=”Dallas Business Intelligence – Dallas Business Coaching – Spade Design” icon_placement=”left” image_max_width=”64px” content_max_width=”1100px” _builder_version=”4.7.7″ header_font=”|on|||” header_text_color=”#2e2545″ header_line_height=”1.5em” body_text_color=”#c90000″ body_line_height=”1.9em” background_color=”#ffffff” custom_margin=”|||” custom_padding=”30px|30px|30px|30px” animation_style=”zoom” animation_direction=”bottom” animation_intensity_zoom=”20%” animation_starting_opacity=”100%” box_shadow_style=”preset7″ box_shadow_horizontal=”-1px” box_shadow_vertical=”-1px” box_shadow_color=”rgba(71,74,182,0.12)” locked=”off”]We’ll actively monitor your website’s uptime and take swift action if your site goes down. We’ll resolve the issue and give you peace of mind.[/et_pb_blurb][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ next_background_color=”#ffffff” admin_label=”Stats” _builder_version=”4.4.4″ background_color=”#f5f7fa” background_image=”https://spadedesignlab.com/wp-content/uploads/2020/01/Spade-Design-Dallas-Web-Design-Alt-Background-scaled.jpg” parallax=”on” z_index=”1″ custom_padding=”80px||80px||true|” bottom_divider_style=”asymmetric4″][et_pb_row _builder_version=”4.4.3″ custom_margin=”-35px|auto||auto||” custom_padding=”||4px|||”][et_pb_column type=”4_4″ _builder_version=”4.4.3″][et_pb_text _builder_version=”4.4.3″ text_font=”||||||||” header_font=”||||||||” header_2_font=”Poppins|700||on|||||” header_2_font_size=”40px” header_2_letter_spacing=”1px” header_2_line_height=”1.4em” header_3_font=”Poppins|700||on|||||” header_3_text_color=”#E02B20″ header_3_font_size=”14px” header_3_letter_spacing=”1px” header_3_line_height=”2em”]

Reviews & Testimonials

Real Reviews From Clients

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HELPING SMALL BUSINESS OWNERS FOCUS ON WHAT MATTERS

Stay focused

[/et_pb_text][et_pb_divider color=”#E02B20″ divider_weight=”5px” _builder_version=”3.18.8″ max_width=”60px” module_alignment=”left” height=”2px” custom_margin=”-27px||”][/et_pb_divider][et_pb_text _builder_version=”4.9.2″ text_font=”Poppins||||||||” text_letter_spacing=”1px” text_line_height=”2em” max_width=”550px” hover_enabled=”0″ sticky_enabled=”0″]Operating a successful website requires ongoing support and technical know-how. A website needs constant maintenance updates, back ups, and security checks. Your time is valuable, skilled support for your website will save time and money. With our website care plans, our team becomes your team, and as your team, we let you keep focused on what matters most. We take care of all these tricky website elements for you.

Does the thought of all that technical work make you a little nervous? You’re not alone in thinking you need a local Tyler, TX tech support professional! Most of our customers don’t have the time or skills for this either. Your time is better spent focusing on the tasks that you’re best at, not trying to become a part-time web developer.[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row make_equal=”on” admin_label=”Pricing Area” _builder_version=”4.4.3″ custom_margin=”|||” custom_padding=”|0px|0px|0px”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_pricing_tables _builder_version=”4.7.7″ custom_padding=”|||” center_list_items=”on” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”on|hover” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”on|hover” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”on|hover” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” button_bg_color__hover=”#ffffff” button_bg_enable_color__hover=”on” button_border_color__hover=”#ffffff” button_text_color__hover=”#e02b20″][et_pb_pricing_table title=”Essentials” subtitle=”$500 Set Up” currency=”$” per=”mo” sum=”150″ button_url=”https://spadedesign.chargifypay.com/subscribe/g2q8hc7s24p8″ button_text=”Get Started” _builder_version=”4.7.7″ price_text_color=”#e02b20″ price_font=”|500|||||||” box_shadow_style=”preset1″ box_shadow_blur=”40px” box_shadow_color=”rgba(0,0,0,0.1)” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_transition=”on” button_icon_default=”%%3%%”]

+ Automatic Weekly Backups
+ Certain Plug-in Licenses
+ Regular Security scans
+ Performance Scans & Speed Tests
+ Training Video Library
+ 60 Minutes Support Time
+ Email Support
+ Cancel Anytime,
+ No Longterm Contracts

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All Essentials Plus:
+ Automatic Daily Backups
+ Plugin License Renewals
+ Uptime Monitoring
+ Enterprise Grade Security Monitoring
+ 120 Minutes Support Time
+ Priority Email Support
+ Scan and Fix Broken Links
+ WooCommerce System Updates
+ Cancel Anytime,
+ No Longterm Contracts

[/et_pb_pricing_table][et_pb_pricing_table title=”Premium” subtitle=”$1,000 Set Up” currency=”$” per=”mo” sum=”450″ button_url=”https://spadedesign.chargifypay.com/subscribe/c586jhkmsqxh” button_text=”Get Started” _builder_version=”4.7.7″ price_text_color=”#e02b20″ price_font=”|500|||||||” box_shadow_style=”preset1″ box_shadow_blur=”20px” box_shadow_color=”rgba(0,0,0,0.1)” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_transition=”on” button_icon_default=”%%3%%”]

All Professional Plus:
+ Monthly Strategy Call
+ Get found easier on Google Business
+ 240 Minutes Support Time
+ Optimize Site for Google and Bing
+ Regular Submission to Search Engines
+ Use of Staging Server, Spade Hosting Required
+ Unused Support Time Rolls Over
+ Cancel Anytime, No Longterm Contracts

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Frequently Asked Questions

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No, we will help anybody, no matter who they host with. We realize that every website has different needs and that clients have different budgets and hosting requirements. If you’re looking to switch, upgrade, or just need a recommendation, just ask and we will let you know who we recommend.

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Absolutely. You will need to choose our Manage Plan or VIP plan, because E-commerce websites take more resources for us to manage, test and keep running smoothly.

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Our website care plans are preventative care, so we do our best to prevent anything from happening. However in the event that your website has a major issue, we will be there to take care of it. We cannot make guarantees that your website will never be hacked, but we will do everything within our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.

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Content update requests and small design improvements are the most common requests, however anything that can fit into your monthly support time is fine. We just ask you to be aware that requests for new features to your website involving installing a new plugin or a full design will likely result in a formal quote, as those commonly go over the monthly dedicated time.

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Each month, we reserve your place in our queue and resources. Because of this, monthly time does not rollover.

[/et_pb_toggle][et_pb_toggle title=”What if I need more support time?” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#ca2729″ _builder_version=”4.4.4″ title_font=”||||||||” title_line_height=”1.6em” body_font=”Montserrat|300|||||||” body_line_height=”2em” custom_padding=”|0px||0px||true” border_width_all=”0px” border_color_all=”rgba(51,51,51,0.06)” border_width_bottom=”2px”]

If you have a change or task that will need more than your included time, we will submit a quote for you to approve separately from your plan.

[/et_pb_toggle][et_pb_toggle title=”Can I really cancel at any time?” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#ca2729″ _builder_version=”4.4.4″ title_font=”||||||||” title_line_height=”1.6em” body_font=”Montserrat|300|||||||” body_line_height=”2em” custom_padding=”|0px||0px||true” border_width_all=”0px” border_color_all=”rgba(51,51,51,0.06)” border_width_bottom=”2px”]

Absolutely. We are all about a positive relationship with you and your website, so we would be sad to see you go, but we know financial needs weigh on many decisions and don’t want to lock anyone in. Request a cancellation by emailing support@spadedg.com and your service will end at the end of the month, before you are billed.

[/et_pb_toggle][et_pb_toggle title=”You didn’t build my website. Can I still sign up for the Continuous Maintenance Plan™?” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#ca2729″ _builder_version=”4.4.4″ title_font=”||||||||” title_line_height=”1.6em” body_font=”Montserrat|300|||||||” body_line_height=”2em” custom_padding=”|0px||0px||true” border_width_all=”0px” border_color_all=”rgba(51,51,51,0.06)” border_width_bottom=”2px”]

Absolutely but first you will have to purchase a Maintenance Plan Audit. This will enable us to audit your website and discover if there are any performance issues or extra items to fix. If we come across problems that can’t be taken care of in the monthly support time, we will get in touch and discuss them with you.

[/et_pb_toggle][et_pb_toggle title=”How do strategy calls work?” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#ca2729″ _builder_version=”4.4.4″ title_font=”||||||||” title_line_height=”1.6em” body_font=”Montserrat|300|||||||” body_line_height=”2em” custom_padding=”|0px||0px||true” border_width_all=”0px” border_color_all=”rgba(51,51,51,0.06)” border_width_bottom=”2px”]

You jump onto our online calendar system and book an hour that works for you. During the call, we can talk through any questions you have, issues you are trying to solve, do a little bit of training, or even show you how to make a site change that you may be struggling with. We use Zoom video conferencing, so that we can see each other and do screen shares if needed.

[/et_pb_toggle][et_pb_toggle title=”Why are there so many updates?” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#ca2729″ _builder_version=”4.4.4″ title_font=”||||||||” title_line_height=”1.6em” body_font=”Montserrat|300|||||||” body_line_height=”2em” custom_padding=”|0px||0px||true” border_width_all=”0px” border_color_all=”rgba(51,51,51,0.06)” border_width_bottom=”2px”]

Sometimes it can seem like WordPress releases a new version or patch every second day. This is a good thing because as popular as WordPress is with business owners like you, it is equally popular for hackers to try and get into sites. That is why updating WordPress with each version is the single best way to ensure you are protected. Plus, as new technology and web services are released, you want to make sure that your website can take advantage of the improvements.

[/et_pb_toggle][et_pb_toggle title=”What information will you need from me?” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#ca2729″ _builder_version=”4.4.4″ title_font=”||||||||” title_line_height=”1.6em” body_font=”Montserrat|300|||||||” body_line_height=”2em” custom_padding=”|0px||0px||true” border_width_all=”0px” border_color_all=”rgba(51,51,51,0.06)” border_width_bottom=”2px”]

Once you have signed up, we will ask you to fill out a form with your WordPress administrator login, as well as login details for your host. Once this information is provided, onboarding will begin and you will receive email notifications of our process.

[/et_pb_toggle][et_pb_toggle title=”How am I invoiced?” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#ca2729″ _builder_version=”4.4.4″ title_font=”||||||||” title_line_height=”1.6em” body_font=”Montserrat|300|||||||” body_line_height=”2em” custom_padding=”|0px||0px||true” border_width_all=”0px” border_color_all=”rgba(51,51,51,0.06)” border_width_bottom=”2px”]

When you sign up you will pay with a credit card, this credit card will be automatically charged on the 1st of every month. If you sign up in the middle of the month, your first charge is prorated to only charge for the remainder of the month.

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